Business Use UCAAS
By The End of 2023
Australians Are WFH
WFH Employees Are More Productive
Cloud Advisors is the world’s largest and most trusted marketplace where people can compare, review, and choose the business communication software they need for their specific needs.
Cloud Advisors is a free comparison resource for buyers to make an informed decision. We offer reviews, and comprehensive research on hundreds of business communication software, making it easy for shoppers to compare and choose a service provider for their specific needs.
Effective remote work and reliable employee communication go hand in hand. No one is surprised to hear that UCaaS is more popular than ever, but some may be interested by just how much more. UCaaS is 86% more popular than it was before the pandemic. While this explosion in popularity was driven by the circumstances of the pandemic, we expect this trend to continue far into the future.
Workers are quitting rather than returning to the office. Video conferencing and other professional communication tools are here to stay, and this has a massive impact on UCaaS. While Covid-19 lockdowns will gradually end, the impact they had on UCaaS popularity is likely only beginning.
Unified communications are moving out of the office. For frontline employees, the ability to join in on the UCaaS systems of their organizations is essential. Traveling employees were more UCaaS hesitant than their stationary counterparts, and mobile UCaaS is essential to keeping them in the loop. In the same vein, many people who used to go to the office every day no longer will. These individuals will be working from more places, requiring more flexibility in communication to keep their companies running.
One of the major concerns surrounding unified communication systems is security. Unified systems can result in unified vulnerabilities. 95% of businesses say they want to use VPN connections to keep data private. This type of security worry extends to communications, especially with more and more information shared across networks. More remote employees, more online information transfer, more points of vulnerability. The trend towards a security-focused mindset will continue as companies shift from crisis mode during the pandemic to a longer-term growth model.
We are an independent, advertiser-supported comparison service. The providers on our site are from companies we have direct marketing relationships with and receive compensation from.
This compensation impacts how and where products appear on this site, including, for example, the order in which they may appear within listing categories.
The order in which a provider appears is not to be mistaken for a provider ranking or an endorsement, it’s simply the order in which they are listed on our table. The order of products on our site is subject to change. If users choose to click on the links on our site, we may receive compensation. Ultimately the choice is yours. Company listings DO NOT imply endorsement. The analyses and opinions on our blog are our own, and our editors and staff writers are instructed to maintain editorial integrity, regardless of any marketing relationships.
Cloud Advisors does not include all of the available services or product offers; we do, however, also list vendors that don’t pay us—so that you can make a well-informed purchase decision.
Cloud Advisors is free for users because some vendors and software providers pay us when users click on their sponsored listings. However, we feature all relevant companies – not just those that pay us – so buyers can make the most educated purchasing decision possible.
The following companies are our advertising partners on Cloud Advisors :
RingCentral, RingCentral UK LTD, Vonage, Nextiva, LogMeIn, Dialpad, 8×8, 8×8 UK, VoIPLy, 1-VoIP, Panterra Networks, ClarityTel, OnSIP, Five9, Genesys, NICE inContact, TalkDesk, Freshworks, Twilio, Plivo, Zoom, Voxbone, Alliance Phone, and Aircall.
We seek to empower buyers by providing the information needed to make well-informed decisions in selecting a provider. Through hands-on research, we build user-friendly comparison tables that assist businesses of all sizes.
Our team spends countless hours researching and purchasing services from providers reviewed and mentioned on our site. In doing so, we can report in-depth editorial findings to our readers on our blog based on our hands-on experiences.
Additionally, we supplement our extensive analysis with user reviews to provide balanced and accurate experiences from types of end-users.
Our provider comparison charts are updated regularly for reliability, cost-effectiveness, performance, customer service, and various other aspects. We don’t just take the providers’ word for it; we dig in and dissect the provider on many levels.
Remote workers can connect and collaborate more with a consistent set of tools and applications.
Standardizing on a US platform simplifies IT management and support for both the network and end users.
Organizations can lower communications costs by consolidating overlapping services, reducing IT overhead and reducing travel.
Contact centers can more easily connect customers to necessary resources with just a single call, offering a better customer experience.
UC tools can be used concurrently and interchangeably to enable improved collaborations. The user experience is consistent across endpoints, locations and networks.
Users spend less time managing communications and can choose the best form of communication for the task at hand. Employees work more effectively in office and remote locations.
Features like team chat and file sharing along with meeting capabilities enable more effective communications between teams, regardless of location or time zone.
IT can more easily standarlize security policies and manage tasks like security patches and compliance updates.