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Contact Center

Contact Center

Contact Center is growing rapidly
to a $9 Billion industry by 2026

This interactive guide to contact center software provides an overview of the most popular providers, the features they offer, current pricing and plans, and user experience. We’ve tested hundreds of popular contact center solutions, including those from our sponsored partners, to bring you the information you need to make the right choice for your business.

Provider Product Features Setup Money Back Reviews Price
  • Predictive Dialers, Intelligent ACD, IVR Systems
  • Toll-free, Local, & Vanity Numbers + Extensions
  • Guaranteed White Glove Implementation Service
  • Effortless customer and agent experiences
$0.0030 days
5

(487 reviews)

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  • Billed Annually, Get Up and Running in Minutes
  • Intuitive, Easy-to-use for Agents, Managers, Supervisors
  • Out of the Box Dashboards, Reporting, & Native Integrations
  • live coaching and prepared scripts that instantly surface when specific keywords are spoken
$0.0030 days
4.5

(398 reviews)

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  • Omnichannel Routing and IVR Self-Service
  • The Only No-Pause Predictive Dialer on the Market
  • Best-in-Class Workforce Optimization & Management
  • AI-powered Self-service Chatbots, IVAs and IVR
$0.0030 days
4.5

(68 reviews)

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  • Get up and running in one day with a seamless onboarding process
  • Insights into team productivity and gauge customer satisfaction
  • Configure Call Flows with drag-and-drop dial plan editor
  • Assign permissions, and make changes in a single admin portal
$0.0030 days
4

(331 reviews)

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  • Mandatory after call work with note-taking features
  • Shared teamwide inbox with shared contacts and to-do lists
  • Integrates with CRM systems, Helpdesk solutions, and more
  • Monitor individual and team metrics in real-time
$0.0030 days
4

(218 reviews)

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  • Powerfully Simple and Endlessly Adaptable
  • IVR, Call Recording, Omnichannel Routing, Dialer
  • AI Integrations with SFDC, Zendesk, and 50 Others
  • Power every step of the customer journey with AI
$0.0030 days
4.5

(248 reviews)

 Get Quote
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